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  1. Forbes
    https://www.forbes.com › advisor › business › what-is-customer-service-definition-best-practices

    What Is Customer Service? Definition & Best Practices

    • Customer service refers to support and assistance given before, during and after customers purchase a product or service. It includes a wide range of activities such as: 1. Answering questions and fin… See more

    How Does Customer Service Work?

    When customers purchase a particular product or patronize a service, there’s every tendency that they’ll face a problem or get confused at some point. To resolve their issues… See more

    Forbes
    Why Customer Service Is Important

    No one wants to patronize a business where they are not treated properly or … See more

    Forbes
    Key Components of Good Customer Service

    To deliver good customer service that keeps your audience coming back, certain qualities and elements must be present. This section highlights and explains these qualities:… See more

    Forbes
    Types of Customer Service

    There are multiple support options that customers can use to gain access to a representative. This includes mediums such as emails, live chat, social media or even self-s… See more

    Forbes
    23 Types of Consumer Services (With Job Options) - Indeed
    Indeed
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